Messages

Unified SMS, WhatsApp and email inbox with Telnyx SMS sending and opt-in AI handoff.

AI SMS automation

Choose one default SMS agent for this workspace. New inbound texts and existing SMS threads will use this default instead of per-thread agent settings.

Default SMS AI agent

Auto-reply by default

Enable text messaging on a voice agent before turning on global SMS auto-replies.

Conversations

No conversations match this view

Select a conversation

Choose a contact thread to view SMS, WhatsApp and email messages, send replies, and manage AI handoff.

Connect a Telnyx SMS number to send SMS replies. WhatsApp replies send from your linked WhatsApp account. Email send records queued rows for future transport.